LEGAL
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Clevertrek

Legal Hub

The documents below govern your use of Clevertrek. They apply together — when you create an account or use the service, you accept all of them as a single set, except the Data Processing Addendum, which applies when you process other people's personal data through Clevertrek (for example in Workspaces with members, Surveys or CRM & Support). If you have any questions, contact us at legal@clevertrek.com.

Last updated: October 21, 2026
01

Terms of Service

The master agreement between you and Clevertrek: accounts, billing, third-party integrations, account inactivity, suspension, intellectual property, liability, and governing law.

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02

Privacy Policy

How we collect, use, share, and protect your personal data — including Google APIs, the Chrome extension, MCP connectors, AI processing, engagement scoring, and your rights under the GDPR.

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03

Cookie Policy

What cookies and similar technologies we use, why, and how you can accept, reject, or change your choices at any time.

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04

Acceptable Use Policy

What you can and cannot do on Clevertrek: prohibited content and behavior, security boundaries, AI feature misuse, and the consequences of violations.

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05

Trademark & Naming Policy

How we handle usernames, Workspace slugs, public URLs, and trademark protection, including our anti-squatting rules and the prohibition on trading names.

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06

Copyright Policy

How copyright owners can submit a takedown notice, how affected users can counter-notify, and our repeat-infringer policy.

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07

Subscription, Billing & Refund Terms

Pricing, billing through Stripe, taxes, auto-renewal, the EU 14-day withdrawal right, our 30-day satisfaction guarantee, and refund rules.

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08

Data Processing Addendum

For customers who process other people's personal data through Clevertrek (Workspaces with members, Surveys, CRM & Support): GDPR Article 28 obligations, security measures, subprocessors, international transfers, and audits.

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09

Google API Services Disclosure

How Clevertrek uses data from Google APIs (Sign-In, Search Console, Google Analytics, Google Ads, Google Sheets and Drive), including in AI features, the OAuth scopes we request, and our Limited Use commitments.

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10

Privacy for People Who Submit Forms

For people who fill in a form or contact a business through Clevertrek Surveys or CRM & Support: who is responsible, what is collected, how long it is kept, and how to delete your data.

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11

Anti-spam Policy

What is not allowed in forms and emails, how to report spam or a suspicious form, and what happens to the reported business.

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Contact

Clevertrek — operated by Fernando Beneitez Vela-Hidalgo (sole proprietor under Spanish law, NIF 75794423Q).
Avenida del Hotel, 1, 15º, 08860 Castelldefels, Barcelona, Spain.